Management or General Business Operations
•Refers to the type of work performed by the employee •Work must be directly related to assisting with the running or servicing of the business •Does not include working on a manufacturing production line or selling a product in a retail or service establishment
The phrase “management or general business operations” refers to the type of work the employee performs.  To meet this requirement, the employee must perform work that is directly related to assisting with the running or servicing of the business.  This type of work is different, for example, from working on a manufacturing production line or selling a product in a retail or service establishment.