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July 27, 2012

Commitment Accounting Update

At the recent steering committee meeting, on July 18, 2012, the committee approved the recommendation made by members of the COMPASS project team concerning the Commitment Accounting (CA) module in PeopleSoft. The delivered CA module includes payroll encumbrances, payroll to general ledger interface, retro distribution/payroll correcting entries and funding by position through the Human Resource (HR) Department Budget Table.

Paul Toler, the project director, presented a recommendation to only implement funding by position in the HR Department Budget Table in place of the Job Earnings Distribution table which stores funding by individual. Additionally, focus on the Data Warehouse will be expanded to achieve the deliverables identified for COMPASS. This modified approach allows the project team to achieve the COMPASS goals in an efficient and cost-effective manner by concentrating only on the functionality needed by the university.

Since the benefit of funding by position is primarily a human resource business process enhancement, HR will prioritize implementing funding by position within the context of all other HR priorities. HR leaders will identify when they would like for this to occur.

For a copy of the detailed recommendation, click here.

Hyperion end user support model

Ensuring that end users have all the support they need is an important phase of any project. With the recent migration of the FIN portion of Hyperion to production and end user training moving forward on the campuses, the COMPASS project team is pleased that a system is in the final stages of development for Hyperion end user support. Kevin Bailey, the Director of Desktop Technologies for the Division of IT Customer Service and Support Services group, presented to the steering committee a model of end user support. The essence of the model is that all end users, no matter the nature of their question, will first contact their respective campus IT help desk. The help desk will assist and, if needed, escalate the question to the appropriate area for assistance. This model, which is being proposed as a future model for other implementations, utilizes Remedy, a help desk tracking software, for ticketing and tracking end user questions.

John Gillispie, the Associate Vice President of IT, championed this approach as well as using Remedy as a means of gathering valuable information which can lead to future improvements to the system and eventually drive efficiencies across the University.

For a visual representation of this model, refer to the Hyperion Support Flowchart.

Hyperion training plans take shape

Left to Right: Karen Wilkerson (UMKC), Joann Wilkinson (UMSL), and John Morrissey (UMKC) working to coordinate their Hyperion training plans.

On July 19, 2012, the campus budget officers reconvened in Columbia for further training and discussion. Joleen Pfefer and Brandon Rodewald, from the Customer Service and Support Services group, trained the budget officers on the use of Remedy, a help desk tracking software, for ticketing and tracking end user questions.

The campus budget officers also took part in an activity to coordinate their training plans and schedules. As a result of this effort, the campus budget officers have tentatively scheduled approximately 50 training sessions over the next three months. They will begin contacting attendees and finalizing plans over the next few weeks.

In picture left to right: Karen Wilkerson (UMKC), Joann Wilkinson (UMSL), and John Morrissey (UMKC) working to coordinate their Hyperion training plans.

Monthly newsletter coming soon!

Next week, we will begin distributing another newsletter! Available on a monthly basis, the COMPASS Roadmap Monthly edition will engage a wider audience and contain more general information. The goal of the COMPASS Roadmap Monthly edition will be to inform recipients of the who, what, when, and whys of COMPASS. As recipients of the biweekly edition of the COMPASS Roadmap newsletter, you will automatically begin receiving the monthly edition as well.

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