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Strategic Planning Dashboard

UM System Administration

The UM System will collaborate with the campuses in achieving, by 2018, mutually agreed upon, best-in-class performance by leveraging our unique campus strengths and resources through applying leading practices and advocating for higher education and the university.

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Best-In-Class Metrics

Adding value to campus academic, research and administrative operations through our proactive collaborative approach and risk taking



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Valuable or Very Valuable

System offices are often seen as obstructing progress rather than supporting the member campuses in carrying out their missions. UM System administration is committed to increasing the perceived and actual value added by the system offices to achieving the campus strategies.



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Average Rating

Using a "central bank" to manage the university's financial resources in order to generate additional funding in support of a new business model



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Internal Financing

While a small number of public institutions, UVA and University of Washington, use a central bank model on a single campus, no public university system has implemented a "central bank" model across multiple campuses. In addition, we are unique in implementing the model as a way to generate resources to fund a new business model for public higher education.



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Strategic Initiatives

Developing and supporting administrative shared services across a public university system that results in the highest quality service at lowest cost



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Documented Cost Savings

A small number of public university systems have developed some shared services for constituent campuses including Indiana University (ERP), University of Georgia (payroll), University of California (investments, debt, procurement). We have already distinguished ourselves from other system offices in the number of shared services that we have in place. To be best in class, the we need to continue the move toward shared services with a goal of achieving cost savings without sacrificing quality of service.



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Customer Satisfaction

Advocating the value of higher education and the importance of the University of Missouri System



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New State Funding Operations

The president and University Relations play a critical role in advocating the value and importance of higher education and the University of Missouri System to the state. Our effectiveness in carrying out our advocacy responsibilities directly impacts our ability to generate state, federal and private support.



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Capital

Strategy Metrics

Campus ranking of the value of system functions



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Campus ranking of the value of system functions

System administration will work with the campuses to ensure the campuses achieve their strategies, recognizing that system administration's success is dependent on the success of the campuses. System administration will both lead and provide support to the campuses.



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Average Rating

Resources for strategic investment generated by central bank



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Internal Financing

The University of Missouri System is different from other systems because of the unique nature of each of its campuses. System Administration will deploy System resources (financial, human, or other) in support of this uniqueness while also fostering collaboration where indicated in order to efficiently and effectively use resources. Resources will be focused on where they are likely to have the greatest impact in the least amount of time weighing long term sustainability against short-term impact. System Administration will encourage campuses to do the same with campus resources, and will advise campuses on effective resource use.



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Strategic Initiatives

Service quality of system wide administrative shared services and cumulative cost savings



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Cost Savings

System Administration, in collaboration with the campuses, will identify, develop and diffuse best practices across the campuses. System Administration will monitor the campuses' progress toward strategic objectives and hold campus leaders accountable for performance. In addition, System Administration will identify new activities it can take on to gain economies of scale or scope across campuses and improve quality or efficiency.



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Customer Satisfaction

Increase in state funding



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New State Funding Operations

System Administration will actively advocate, within the state and globally, for higher education generally and the University specifically. When the System advocates successfully for higher education, the campuses are more likely to achieve their strategic objectives, through enhanced reputation and increased access to resources.



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Capital

Full Plan

To view full plan details for the UM System Administration, visit strategicplan.umsystem.edu.

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Contact Information

Planning

Henry C. Foley, Executive Vice President for Academic Affairs
Phone: (573) 882-6726
Email: foleyh@umsystem.edu

Financials

Brian Burnett, Vice President for Finance
Phone: (573) 882-3611
Email: burnettbd@umsystem.edu

Metrics/Dashboard

Jana E. Moore, Coordinator for Academic Affairs
Phone: (573) 882-6398
Email: moorejan@umsystem.edu

Robert W. Mullen, Director of Institutional Research and Planning
Phone: (573) 882-0004
Email: mullenrw@umsystem.edu