University of Missouri

Systems and Operations

UM Help Desk

The UM ITSS Helpdesk provides user support, availability scheduling, change management and coordination of services for systems and users.

Hours of Operation

The UM Helpdesk is open Monday-Friday from 7:00 AM through 5:00 PM. After hours calls are handled by a Automatic Call Distribution (ACD) feature.

Contacting the UM Helpdesk

Phone: (573) 882-9227

E-Mail (Exchange): UM - Helpdesk

E-Mail (SMTP): HelpdeskUM@umsystem.edu

Fax: (573) 882-1370

Walk-in: 615 Locust St. Building, 3rd Floor

Index

• Announcements
• Define New InfoPrint Printer
• CICS Schedule
• On-Line Registration
• Printing from PeopleSoft 7 and 8 Using InfoPrint (PDF 179 KB)
• System Support
  • Host On Demand (TN3270)
• Documentation