University of Missouri

Systems and Operations

Systems Support

Index

• About System Support
• Vendor Links

About Systems Support

The UM IT Systems Support staff configures and maintains hardware and software systems to support the mainframe production work for UM System, UMC, UMKC, UMR and UMSL.

The Systems Support Unit presently performs the following core business functions for the hardware and software supporting the University's administrative systems:

• Systems Administration
• Software Installation
• Software Maintenance
• Problem Troubleshooting and Resolution
• Disk Space Management
• Data Backups
• Telecommunications Access to the Mainframe
• Performance and Tuning
• Online Transaction Processing
• Usage Analysis and Modeling
• Security

Vendor Links

• BMC (Control-M)
• Candle
• Computer Associates
• IBM
  • Boulder Support Center
  • CICS Products
  • IMS Products
  • Internet Connection Family
  • Printing Systems
  • pSeries
  • Servers
  • Software Home Page
  • Storage Systems
  • Supported Software Products
  • S/390 Home Page
  • z/OS
  • z/Series
• Information Builders
• Innovation (FATS)
• Levi, Ray & Shoup (DRS)
• Merrill (MXG)
• Mobius
• MVS Solutions Thruput Manager
• New Dimension Control-M
• Oracle
• SAS
• Triangle Systems (IOF)
• Vanguard Integrity Professionals Vanguard RACF Administrator