PeopleSoft production instance, reporting instances and WebTime may be unavailable due to hardware and software maintenance during this period.
Only outages outside the regular weekly maintenance window are announced in advance via e-mail to those with access to the specific PeopleSoft databases affected. Please note outage announcements as they are received as they represent times when the databases to which you have access will be unavailable outside the normal PeopleSoft Maintenance Window.
With the exception of the regular Peoplesoft maintenance window, the following schedule defines the availability of PeopleSoft databases. Please note that availability is also subject to MOREnet and local campus maintenance windows which differ. A MOREnet maintenance window may affect accessibility to PeopleSoft from one or more campuses. A campus maintenance window may affect accessibility to PeopleSoft database instances from that campus only.
| PeopleSoft Production | 24 x 7 with the exception of the regular maintenance window. The HR Production database is set to read-only access during payroll processing. |
|---|---|
| PeopleSoft Reporting | 6:00 a.m. - midnight daily with the exception of the regular maintenance window. |
| Other PeopleSoft Instances | Generally, 8:00 a.m. – 5:00 p.m. Monday - Friday. |
NOTE: A PeopleSoft database instance may be available for use outside the normal business hours of your local help desk, the UM Help Desk and Enterprise Applications Services (EAS). During this period of time, immediate help may be unavailable.
(May affect availability from one or more campuses.)
Midnight Saturday – Noon Sunday
(May affect availability from one or more campuses.)
| Columbia | Midnight Saturday – Noon Sunday |
| Hospital | No recurring weekend outages. |
| Kansas City | 10:00 p.m. Friday – 7:00 a.m. Saturday Web, File/Print and E-mail Maintenance |
| 8:00 a.m. – Noon Sunday Network/Telecom Maintenance |
|
| Rolla | No recurring weekend outages |
| St. Louis | 5:30 p.m. – Midnight, 2nd & 4th Friday of Month Server Maintenance |
| 6:00 a.m. – Noon, 2nd & 4th Sunday of Month Network Maintenance |
Please visit the IT Help Desks page for support resources.