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Contact Information

Phone:

884-6996 (Columbia, MO)
OR 855-524-0002 (toll free)

Email:

Contact PS HR SupportPS HR Support

umpshrsupport@umsystem.edu

Hours of Operation:

Monday-Friday |
8:30 am - 4:30 pm

Resources:

HireRight

Kiosk Training Presentationopens in a new window
PeopleSoft Training Presentationopens in a new window
Hospital Training Presentationopens in a new window
Criminal Background Check Quick Reference GuidePDF file
List of Known Delays (by county)PDF file

Super User and Product Overview Training Session**

**Note: This training session was recorded on December 10, 2012. To access and view the webinar:

  1. Select the previous link.
  2. Adjust your preferences for WebEx software, if necessary.
  3. Enter your first, last name, and email address.
  4. Click the Register button.

HireRight Security Requests

If you need to request security for HireRight:

  1. Complete the HireRight User Security 
  2. Save a copy to your computer.
  3. Attach the saved copy to an email.
  4. Send the email to .

IMPORTANT! This method is for requesting new user security or terminating user security. Changes to existing user security should be managed via the HireRight portal.

HireRight Contact Information

www.hireright.com

HireRight Customer Support
Toll Free: 866.521.6995
Toll Free Fax: 877.797.3441
Email: documentation@hireright.com

Customer & Applicant Support
Sundays 5:00pm Pacific Time – Fridays 9:00pm Pacific Time
Live Help: available from within the account or online form
Email: customerservice@hireright.com

Drug and Health Screening Support
Mondays 6:00am Pacific Time – Fridays 5:00pm Pacific Time
Email: ohscustomerservice@hireright.com

Customer Training Support
Mondays 8:00am Pacific Time – Fridays 5:00pm Pacific Time
Email: customertraining@hireright.com

Reviewed 2014-09-04.