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Systems & Operations - UM Production Support
Division of Information Technology (DoIT)
Systems & Operations - UM Production Support
The Production Support Department, also known as Production Control, provides professional, administrative support to the University of Missouri System. The Production Support staff’s cumulative knowledge of 260 plus years is an asset to the University of Missouri’s Production Support Department. Our goal is to ensure the below mission-critical services are performed with minimal interruption and cost to the University Of Missouri.
Outlined below are services in which Production Support provides:
- Schedule PeopleSoft administrative processes for the Student Information Systems, Financial Administration and Human Resource applications. Tidal Enterprise Scheduler is the application used to schedule and coordinate the complex, inter-processing dependencies required of batch processing system-wide. At this time, an average of 45,000 programs run monthly to ensure the high volume of data entered daily in PeopleSoft is processed efficiently.
- Archive administrative reports produced from the PeopleSoft Applications, such as pay advices, student bills, financial invoices and administrative reports that are in compliance with state and federal record retention guidelines. ASG-Mobius DocumentDirect is the application utilized for archiving and retrieval of reports via the internet. Security of sensitive data is implemented when using DocumentDirect for the internet, as users are required to obtain viewing authority, which is predetermined via PeopleSoft security. An additional benefit to archiving is the immense savings to the University, due to the reduction of printing and delivery of output.
- Secure Data transfers are conducted internally and externally utilizing an application called MOVEit Central. In this day and age, keeping data secure is vital, hence the use of MOVEit, as it transfers sensitive data using PGP encryption/decryption, zip operations, command-line applications and has an antivirus integration built in. Production Support is currently implementing the protocols used to transfer data to and from Banks, application to application, feeds from payroll, the bookstore, and many more.
Request Forms must be submitted on campus or when connected via University-sanctioned VPNs.
PeopleSoft/Tidal Request Forms:
- PeopleSoft Process
- PS Query
- Cognos Reports
DocumentDirect (Mobius) Forms
- New or Modified Report Request Form (Reports produced from a PeopleSoft process)
- Archive Report Request Form (Non-PeopleSoft reports: Cognos, Queries or Other)
- Access Rights Authorization Request Form
MoveIT Forms:
Tidal Enterprise Scheduler - Documentation:
- FSPRD Documentation
- SAPRD Documentation
About Us:
Reviewed 2035-09-23.
