Job Description

JOB TITLE: Manager, Planning & Business Development

SUPERSEDES: 10/12, 05/20, 05/22 (Manager, Business Development & Planning), 05/23, 09/25 (Manager, Business Development)

FLSA: Exempt

JOB CODE: 0005

ISSUED: 10/2012

REVISED: 09/2025

BASIC FUNCTION AND RESPONSIBILITY

The Manager, Planning & Business Development supports the strategic growth and operational advancement of MU Health System by leading business development and planning initiatives that guide major investments, such as new clinical programs, facilities, or service lines, and other key organizational initiatives. This position works collaboratively with physician leaders, senior management, and outside organizations to align internal priorities with market trends, using industry data to track healthcare changes, competitor activity, and key benchmarks that support strategic decisions.

ESSENTIAL FUNCTIONS

Lead the development of business plans, white papers, and planning deliverables for new opportunities, program evaluations, and strategic projects in collaboration with senior leadership, executive directors, physician leaders, and service line directors.

Coordinate multi-departmental planning efforts, including facilities, engineering, IT, and marketing, and present findings and recommendations to senior leadership for approval.

Oversee major service line planning initiatives in alignment with strategic goals, including the identification and evaluation of growth opportunities in partnership with clinical and administrative leaders.

Conduct comprehensive environmental assessments, including analysis of market trends, competitive positioning, patient demand, and community health needs, to inform strategic priorities.

Support senior departmental leadership in negotiating and managing new business ventures, such as joint ventures, mergers, and acquisitions.

Lead market research and data analysis on service line performance, payer trends, and industry benchmarks to guide service line development and organizational growth strategies. Present findings and recommendations to senior leadership and service line leaders.

Monitor, analyze, and report on healthcare industry trends and external environmental data to develop insights and strategic recommendations.

Lead a team of planning and project specialists to execute business development functions across the health system.

Prepare presentations and business planning documents to support executive-level decision-making.

Evaluate the operational impact of service line and business plans on unit performance and financial outcomes.

Foster a culture of accountability, transparency, and continuous improvement within the department and across the organization.

Manage the development, coordination, and maintenance of daily staffing schedules to ensure the appropriate level of coverage and continuity of care.

Monitor and oversee time and attendance in alignment with MU Health System policies and practices, ensuring accuracy of records and timely approval for payroll purposes.

May complete unit/department-specific duties and expectations as outlined in department documents.

KNOWLEDGE, SKILLS AND ABILITIES

Demonstrates strong analytical and problem-solving abilities with advanced communication skills, including the capacity to effectively present data and insights to diverse audiences.

Applies knowledge of project management, process improvement, and analytical tools to develop and execute strategic initiatives within budgetary and organizational parameters.

Collaborates effectively across multidisciplinary teams, managing multiple priorities while delivering high-quality outcomes.

Leverages experience in developing strategic plans and materials to influence senior leadership while maintaining independent, objective perspectives.

Demonstrates knowledge of unit workflows, policies, and procedures to manage daily operations, maintain standards, and support quality improvement.

Applies leadership and interpersonal skills to supervise staff, foster collaboration, and drive accountability and service excellence.

Uses foundational budgeting and compliance skills to manage resources, support survey readiness, and ensure regulatory adherence.

Extensive knowledge of health care planning databases. Knowledge of Access, Excel, Word, and PowerPoint. Familiar with using the Internet for research and resources.

SUPERVISION RECEIVED

Supervision is received from the Senior Director, Strategic Growth & Development.

SUPERVISION EXERCISED

Supervision is exercised over a team of planning and project specialists.

REQUIRED QUALIFICATIONS

Bachelor's degree in health administration, business administration, or a healthcare-related field.

Five (5) years of experience in healthcare planning, including business plan development and execution, facilitation of strategic processes, financial analysis, and leadership experience.

PREFERRED QUALIFICATIONS

Master's degree in health administration, business administration, or a related field.

Experience in Certificate of Need planning.

Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

PERFORMANCE EXPECTATIONS

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job; however, completion of these duties is a measure of successful performance. Employees of this job classification are subject to performance reviews. Basic function, responsibilities and characteristics duties may change at any time with or without notice.

SAFETY SENSITIVE STATUS

This job description is considered safety sensitive.

This document is a general description of typical job duties, responsibilities and qualifications of employees holding the associated job title. Additional duties, specific qualifications and work emphasis may vary between individual positions.