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Activity Analysis Survey

The Activity Analysis survey is a study of the distribution of administrative work being done across the University, by function. It will gather responses from non-faculty staff about their work activities, so as to understand daily workload in a quantifiable way. This effort aims to help realize savings the University can invest in academic, research and engagement programs of excellence. The objective of this project is not to be a model for efficiency, but to ensure that operational efficiency is a means to reinvest resources to be used to support our University mission.

The survey is open now! February 19 - March 2  

About the survey  |  Completing the survey Help and resources Appreciation drawing  |  Timeline








Change is inevitable, and decisions will have to be made to support future progress. By gathering the right information, the University can move forward in a well-informed way and remain sustainable into the future.

This survey is one step of a larger data-gathering process that will help us understand what staff are doing across the organization.


The survey collects information on staff workload across a variety of work functions. Participants will consider their work time over the past year based on their position in its current capacity.

The survey is organized based on the type of work being performed, not where in the organizational structure that work is being conducted.


The survey is administered through a web-enabled survey tool called Qualtrics. An introductory email sent at the start of the survey window provides a unique link and detailed instructions on how to access and complete the survey.

Individuals who do not complete a survey by the deadline will have a survey completed on behalf of their position.


Non-faculty staff, including students who perform administrative work, across all business units and auxiliary organizations, are expected to complete the survey.

Faculty, MU Health employees who only work at the hospital and graduate assistants (GTAs/GRAs) are not required to complete the survey.

Completing the Activity Analysis survey

Most participants find preparing for and completing the survey takes them about an hour, with 30 minutes for preparation and 30-45 minutes for completion. Staff with broad and varied work responsibilities will likely take longer than an hour of total time. It is highly recommended you prepare ahead of time by:

When you’re ready to take the survey, access the invitational email you receive from "UM Survey Team" (UMSurveyTeam@pwc.com) on Monday, February 19. Click the personalized link within the email to redirect to the Qualtrics survey.

The survey tool saves progress automatically, so you may leave the survey and pick up where you left off as long as it is before the survey deadline. Once your survey has been submitted, you will be unable to change your responses, and you will receive a confirmation email for your records.

If you do not complete your survey by the deadline, a survey will be completed on behalf of your position.

Get help when you need it

Technical Issues/Assistance

If you have difficulties accessing your Activity Analysis survey or experience technical issues as you complete the survey, explore our frequently asked questions (PDF, 242KB) or email the PwC Technical Helpdesk.

Other questions

Common questions are addressed in the frequently asked questions (PDF, 242KB). Discuss with your direct supervisor about more general questions, such as whether you are required to complete the survey or if you need assistance in how to allocate your work time. For other questions, contact the HR Service Center at (573) 882-2146 or toll-tree at (800) 488-5288.

Language and Accessibility Services

The University provides aid and services to people with disabilities, such as qualified sign language interpreters and written information in other formats. For accomodations, reach out to the ADA contact on your campus. The University also provides free language services to people whose primary language is not English. For information about the language resources available to you, please reach out to your local campus HR office; links to each campus office can be found on the UM System Office of Human Resources landing page.

Preparing for the survey Background information

Survey-specific resources:

Job-specific information:

About the project:

Additional information:

Appreciation drawing

We know submitting a thoughtful, well-planned Activity Analysis survey can take a significant amount of time, and we appreciate that you’re making this important initiative a priority. That’s why we would like to extend a drawing opportunity to those participants who lend our system and campuses their support by completing the survey. While we’d like to provide a token of our appreciation to every survey participant, a drawing allows us to provide recognition and rewards to some while also being mindful of our budget.

Completing and submitting your survey during the survey window will enter you in a chance for the drawing. The drawing pool carries over from day to day, so those who complete their survey earlier have the greatest chance of being selected. For information about the drawing and the schedule, consult the Activity Analysis Appreciation Drawing (PDF, 98KB) informational flyer.


 Dec. 2017 - Jan. 2018







  • March 2 - Survey window closes
  • Data analysis phase


  • Findings shared with the Board of Curators and University community
  • April 12-13 - Board meeting at Missouri S&T
  • Opportunities to provide feedback to follow

Reviewed 2018-02-22.