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Governance and Structure

Review the roles, responsibilities and members of the committees below:

Strategy and Implementation Oversight Committee

Role and responsibilities

  • Develop and make decisions regarding program migration and new program development processes
  • Approve or reject proposals for new online programs and proposals for the migration of an existing program online (the committee will serve as one of the University-level approvers, along with the Board of Curators)
  • Facilitate among campuses during the program collaboration period (if applicable)
  • Designate and coordinate instruction allocation in the event of program collaboration across universities
  • Assist universities in determining revenue share / revenue allocation agreements with the system for online programs
  • Provide input on other Missouri Online operations issues as needed


  • Stephanie McClelland, Chief Online Learning Officer, Missouri Online
  • Ben Canlas, Director of Enterprise Application Services, UM System
  • Beth Chancellor, Vice President for Information Technology and Chief Information Officer, UM System
  • Steve Graham, Senior Associate Vice President for Academic Affairs, UM System
  • Ryan Rapp, Chief Financial Officer, UM System
  • Kevin Hogg, Director of Real Estate and Business Services, UM System
  • Dalton Routh, Director of Finance, Missouri Online
  • Steve Berberich, Interim Provost, UMSL
  • Elizabeth Eckelkamp, Vice Provost for Student Success & Academic Innovation, UMSL
  • Amber Reinhart, Assistant Vice Provost, UMSL
  • Latha Ramchand, Provost, MU
  • Matthew Martens, Associate Provost, MU
  • Jennifer Lundgren, Provost, UMKC
  • Kim McNeley, Vice Provost for Curriculum and Assessment, UMKC
  • Colin Potts, Provost, Missouri S&T
  • Beth Concepcion, Vice Provost for Educational Innovation, Missouri S&T

Academic Council

Role and responsibilities

  • Develop and make recommendations to the chief online learning officer (COLO) regarding program quality and standards. Decisions made by the council are subject to approval by the COLO.
  • Make recommendations on programs to migrate to the systemwide scaling and growth effort. Decisions are subject to approval by the Oversight Committee.
  • Define what an ongoing quality management/continuous improvement process looks like
  • Prepare best practices for selection and training of faculty to ensure quality instruction
  • Define retention, persistence and other metrics that will be used in assessing the success of Missouri Online and the divisions offering online courses and programs.
  • Review key metrics related to online learning, student success, learner engagement, graduate productivity and others, with an eye for recommending goals for improvement.
  • Provide input on Missouri Online academic issues as needed.


  • Stephanie McClelland, Chief Online Learning Officer, Missouri Online
  • Danna Wren, Senior Director for Academic Technologies, Missouri Online
  • Steve Graham, Senior Associate Vice President for Academic Affairs, UM System
  • Amber Reinhart, Assistant Vice Provost, Associate Professor of Communication, UMSL
  • Keeta Holmes, Director of Faculty Development for CTL, UMSL
  • Alexandra Socarides, Associate Provost, MU
  • Victoria Mondelli, Director of Teaching for Learning Center, MU
  • Laurie Ellinghausen, Assistant Vice Provost of Academic Innovation, UMKC
  • Kati Toivanen, Interim Dean of Arts & Sciences, Professor of Art & Art History, UMKC
  • Molly Mead, Assistant Vice Provost of Academic Innovation and Manager of Instructional Technology Services, UMKC
  • Beth Concepcion, Vice Provost for Educational Innovation, Missouri S&T
  • Susan Murray, Interim Dean for the Kummer College, Missouri S&T

Finance Committee

Roles and Responsibilities

  • Discuss all financial decisions related to Missouri Online in terms of the revenue model and pricing
  • Provide recommendations regarding financial decisions to the Missouri Online Strategy and Implementation Oversight Committee


  • Ryan Rapp, Vice President for Finance, Chief Financial Officer, University of Missouri System
  • Kevin Hogg, Assistant Vice President for Treasury and Real Estate, University of Missouri System
  • Rhonda Gibler, Vice Chancellor for Finance & Chief Financial Officer, MU
  • Sharon Lindenbaum, Vice Chancellor, Finance and Administration, UMKC
  • Tanika Busch, Vice Chancellor for Finance and Administration & Chief Financial Officer, UMSL
  • Alysha O’Neil, Chief Financial Officer and Vice Chancellor for Finance and Operations, Missouri S&T

Online Faculty Advisory Committee

Role and responsibilities

The Online Faculty Advisory Committee is a component of the governance structure for Missouri Online. The team includes faculty members with significant experience teaching in an online format as well as those with active research interests in the area. Together, these faculty members work toward determining innovative ways to support Missouri Online's mission and vision, and to support students and faculty engaged in digital learning activities across the UM System.


  • Heather Hunt, Chair of Online Faculty Advisory Committee, Associate Professor of Engineering, MU
  • Stephanie McClelland, Chief Online Learning Officer, Missouri Online
  • Amber Reinhart, Associate Professor of Communication, UMSL
  • Jill Bernard Bracy, Assistant Professor of Supply Chain Management and Analytics, UMSL
  • Kara Moskowitz, Assistant Professor of History, UMSL
  • Jennifer Reynolds Moehrle, Professor of Accounting, UMSL
  • Rose Marra, Professor of Information Science and Learning Technology, MU
  • Bethany Stone, Professor of Biological Sciences, MU
  • Amanda Grimes, Assistant Professor of Nursing, UMKC
  • Leigh Salzsieder, Chair and Professor of Accounting, UMKC
  • Jennifer Phegley, Chair and Professor of English Language & Literature, UMKC
  • Devin Burns, Associate Professor, Psychological Science, Missouri S&T
  • Klaus Woelk, Associate Professor of Chemistry, Missouri S&T
  • Sahra Sedigh Sarvestani, Associate Professor of Electrical and Computer Engineering, Missouri S&T

Student Services Council

Role and responsibilities

The Student Services Council liaises with the Missouri Online and members' campuses to provide feedback on how services are delivered and working, and what needs to be adapted or added to help ensure best-in-class service for online students. 

  • Determines the set of services to which all fully online students will have access and develops a roadmap to ensure proper follow-through and processes.
  • Provides guidance on third-party vendors to ensure they are meeting deliverables and service levels.
  • Liaises with constituent groups on each campus to ensure communication.
  • Enhances and maintains coordination among offices (Missouri Online, Registrar's, Cashiers, Division of IT, Libraries, SIS, Graduate School, Admissions, Institutional Research, and Financial Aid) to more fully integrate support and services for online students.
  • Informs other Missouri Online governance councils and potential consequences of recommendations under consideration, and about the feasibility of and timeframe for implementing said recommendations. 
  • Provides input on other student services issues as needed.


  • Stacy Snow OeL Director of Marketing
  • Jerry Patton OeL Director of Student Life Cycle Management
  • Amber Cheek UM System Inclusion, Diversity & Equity Representative
  • Jeff Elliott UM System Student Information Systems Representative
  • Olivia Mendez-Alm UMSL Admissions Representative
  • Theresa Keuss UMSL Registrar Representative
  • Natissa Small UMSL Advising Offices Representative
  • Mary Ann Rotert MU Recruitment/Marketing Representative
  • John Keely MU Admissions Representative
  • Brenda Selman MU Registrar Representative
  • Ruth Crozier MU Advising Offices Representative
  • Elora Thomas UMKC Admissions Representative
  • Amy Cole UMKC Registrar Representative
  • Becky Bergman UMKC Advising Offices Representative
  • Sylvia Skouby S&T Recruitment/Marketing Representative
  • Deanne Jackson, Registrar, Missouri S&T
  • David Spivey, Interim Vice Provost for Enrollment Management, Missouri S&T
  • Amy McMillen, Director, Advising Center, Missouri S&T

Reviewed 2022-10-06