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Working Through COVID-19

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Policies in Response to COVID-19

Please review the following Enhanced HR Policies for Employees in Response to COVID-19: CRR 20.021 and HR-700.

Please find additional information on the following web resource: Coronavirus (COVID-19) HR Q&A.

Additional Guidance and FAQ's for HR-700 Enhanced Policies for Employees effective March 23.



Telework Planning Guide for Supervisors

The university recognizes the work of many employees require them to be on-site and/or customer-facing, including faculty and staff; however, if necessary and feasible, supervisors are encouraged to provide telework options to an employee, or groups of employees, whose job duties can be performed remotely without disrupting university operations.

The following is intended to be used as a guide for university departments to prepare for possible telework. It is a resource for units to determine if telework is feasible, and to effectively prepare prior to transitioning to telework arrangements. It does not need to be turned in to human resources.


Telework Arrangement Form

This optional form is intended to help both the supervisor and the employee have a clear, shared understanding of the employee’s telework arrangement. Each telework arrangement is unique depending on the needs of the position, supervisor, and employee. The Telework Arrangement Form can be adapted to unit requirements as necessary.

Access the Telework Arrangement Form | PDF version

If you are having trouble accessing or completing the Telework Arrangement form, please contact your campus IT department.

If you have questions about whether or not to complete the form, authorizes the arrangement, etc., please contact your HR Business Partner/Consultant or unit leader.


Telework Tips for Supervisor

Now that you have determined telework is feasible for your employees, follow these tips to setup a foundation of productivity and communication, leading to success!

1. Review telework policies

Make sure you understand all telework related policies and guidelines. Employees who will be working remotely should also review and understand these remote work IT resources. Help employees to identify the applications and files they will need access to while working remotely. Encourage employees to test out their equipment at home to make sure their access works as expected.

2. Review employee work schedules and draft a plan

Telework should not be confused with flex scheduling. It is important to be clear about expectations for employees to maintain their regular work schedule or if you are open to flexible hours. If the position requires customer service, ensure that appropriate coverage is provided.

3. Develop an accountability plan

Employees with a telework arrangement should be able to effectively accomplish their regular job duties, regardless of work location. As a supervisor, you should be clear that all aspects of their job duties should continue, and that employees are expected to be productive while teleworking. Monitoring performance includes both measuring performance and providing feedback.

4. Enable and encourage ongoing communication.

Make a communication plan and share it with your team. Continuing your normal meeting schedule with staff who are teleworking helps employees to stay connected with you and their colleagues, and helps keep a positive routine.  For example, if you normally have a daily check-in, continue to have that time set aside as a Zoom meeting or call.

5. Stay positive! 

A positive attitude is essential to making telework arrangements successful. Recognize employees for their performance. Giving a shout out during a Zoom meeting with staff helps to promote positivity and encouragement.



Telework Tips for Employees

Are you ready to work remotely?

Employees who telework often learn that working remotely is different than they expected and that it requires specific skills and habits. Let us help you be successful! 

1. Define your workspace. 

We are creatures of habit and most of us are used to our normal home routines. This is why establishing a defined workspace is critical in helping you stay organized and keep your focus when it's time to work. Find a space in your home with good lighting, a door you can close, and a comfortable chair. 

2. Setup your technology and give it a test run.

It's important to ensure that your computer and applications are working properly. Think about the files and applications you will need and make sure you follow the university’s security standards. Learn more about resources here.

3. Set daily goals and share them with your colleagues or supervisor.

Work with your supervisor to set daily or weekly goals that will aid you in being successful while working at home. Schedule one-on-ones or check-ins so you can update your supervisor on your work and productivity. 

4. Eliminate distractions

Children, pets, hobbies, or even chores can be distractions when working remotely. Closing a door, hanging a “do not disturb” sign, or wearing headphones are ways to eliminate distractions. Boundaries need to be established if others will also be home while you work. 

5. Stay Connected

It is easy to feel disconnected or even lonely when working at home. Plan to touch base through video calls or chats with your colleagues or supervisor. 

Remember, even though you are working remotely, you are not alone. If you have questions, contact your co-workers and supervisor.


Telework Human Resources Q&A

The University of Missouri Human Resources is committed to supporting employees and supervisors in all working arrangements. Teleworking and flexible work arrangements are not new, but because they may be unfamiliar to employees and supervisors who may not have done this before now, please review the following Questions and Answers specific to Telework and Flexible Work Arrangements.

Please find additional information on the following web resource: Telework Human Resources Q&A.



Campus-specific precautions are also being taken at all UM System universities and MU Health Care. For specific information on how each are addressing COVID-19 concerns, access the webpages below:



Reviewed 2020-03-24