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Systems & Operations - UM Production Support

Division of Information Technology (DoIT)

Systems & Operations - UM Production Support

The Production Support Department, also known as Production Control, provides professional, administrative support to the University of Missouri System.  Our goal is to ensure the below mission-critical services are performed efficiently and with minimal interruption and cost to the University Of Missouri.

Outlined below are services in which Production Support provides:

  • Monitor and schedule PeopleSoft administrative processes for the Student Information Systems, Financial Administration, Human Resources and Hospital.  Tidal Enterprise Scheduler is the application used to schedule and coordinate the complex, integrated dependencies required of batch processing system-wide.   An average of 55,000 programs process monthly, to ensure the high-volume of administrative data entered daily in PeopleSoft processes efficiently.
  • Secure Data transfers execute internally and externally to the University of Missouri utilizing an application called MOVEit Central.  MOVEit transfers sensitive data using PGP encryption/decryption, zip operations, command-line applications and has an antivirus integration built in.  Additionally this application plays a role in keeping SSN’s secure.
  • PeopleSoft enterprise printing system-wide is provided via an application called InfoPrint.

PeopleSoft/Tidal Request Forms

MoveIT Forms

Tidal Enterprise Scheduler - Documentation

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Reviewed 640834-11-04.