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CRM 203 - Counting Money and Making Change

The policies on this webpage have been streamlined and reformatted, and are now available on the University Policies webpage. We ask that you use this new resource, as future changes, additions to or eliminations of these policies will only be made to the University Policies webpage, and policy manuals you may have used in the past will no longer be updated. Note: On March 31, 2018, this resource will no longer be available. Please update your bookmarks to the University Policies webpage.

Required Practices:

  • All money received must be counted and the amount verified by the Cashier before it is placed in the cash drawer.
  • A bill or check for which change will be given must be placed in view of both the Cashier and customer, but out of reach of the customer until the transaction is completed.
  • All change given on a transaction must be counted out to the customer.

Note - Cash registers with an amount tendered key and an automatic change return feature satisfies this requirement for amounts under $1.00.

  • If an interruption occurs during the counting process, the counting must be stopped and started again from the beginning.

created: 02-28-97