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CRM 410 - Credit Cards

The policies on this webpage have been streamlined and reformatted, and are now available on the University Policies webpage. We ask that you use this new resource, as future changes, additions to or eliminations of these policies will only be made to the University Policies webpage, and policy manuals you may have used in the past will no longer be updated. 

Protection of Cardholders' Numbers:

To the maximum extent possible, customer's credit card numbers should be protected. Sales receipts or bank retrieval requests should not be left out in the open where numbers can be stolen. Such items routed through campus mail should be sealed and addressed to a specific person and marked Personal & Confidential.

Credit card regulations require that customer card numbers be truncated effective January 1, 2006. Please contact the Office of the Treasurer for instructions on re-programming existing equipment.

Protection Against Credit Card Fraud:
  • Some departments may be authorized to refuse to issue credit card refunds.
  • Service providers, such as ticket offices, may refuse to mail out event tickets purchased by mail or over the telephone. Instead, event tickets could be held at the ticket window to be picked up and a signature could be obtained at that time.

created: 04-27-04