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Finance Shared Services

About Finance Shared Services

Finance Shared Services (FSS) is a full-service department that provides transactional processing, and fiscal-oriented customer service to the University, and the University of Missouri System.

Our Goal

University Shared Services goal is to be a trusted campus partner as a result of our cross-functional expertise and exemplary customer service 

Our Mission

Finance Shared Services will support the University’s mission by reducing administrative workload through innovative, customer-focused solutions. We will continually reinvest in partnerships with faculty, staff, and students to provide cost-efficient service. 

Helpful Links & Request Forms

Our Services

Finance Shared Services will observe and practice UM policies and procedures.

  • ARBI-External Billing
  • Cash and Check Deposit
  • Contract Submission
  • Travel & Expense Reimbursement (Employee and Student)
  • Supplier/Vendor Request
  • Non-PO Vouchers
  •  PO Vouchers (Requisitions)
    • Non-Catalog
    • Catalog
    • Receiving
  • OneCard processing
  • Journal Entry (JE, CE)

Open Lab Sessions now Available  

Finance Shared Services now has an open lab session available to customers.   Departments and individuals can log into the zoom training room and get on-one-one assistance with requests submitted for processing.  No registration necessary.  

Dates Times
Thursday 10/12/2023   1:00 pm - 3:00p
Thursday 11/09/2023 1:00 pm - 3:00p
Thursday 12/14/2023 1:00 pm - 3:00p
Thursday 1/11/2024 1:00 pm - 3:00p
Thursday 1/25/2024 1:00 pm - 3:00p
Thursday 2/08/2024 1:00 pm - 3:00p
Thursday 2/22/2024 1:00 pm - 3:00p
Thursday 3/14/2024 1:00 pm - 3:00p
Thursday 4/04/2024 1:00 pm - 3:00p
Thursday 4/18/2024 1:00 pm - 3:00p



Interested in additional training with Finance Shared Services? 

Course Title: Help Us Help You- Finance Shared Services

Course Description: 

This course will review key policies and procedures related to paying for travel and purchases, introduce you to the Finance Shared Services team, supply guidance on using shared services. Additionally, you will learn about reports available to review your financial transactions in Web Applications. 

Who should attend?

Customers of Finance Shared Services

Select this link to register.  Please choose the in-person option after confirming your campus or choose the webinar option for most flexibility.


Our Team

Our team of experts strive to provide accurate and timely accounts payable processing; focusing on the customer. We adhere to the UM System’s policies and procedures. Customer service is one of our main focus. We practice, “people first,” and we will communicate with you throughout the processing. We are available to answer and assistance with general questions and concerns.

  • Dayla Botts, Business Operations Manager II
  • Melissa Jo Adkins, Business Support Specialist I 
  • Kaitlyn Chew, Business Support Specialist I
  • Loquita Ellis, Business Support Specialist SR
  • Emily Frink, Business Support Specialist I
  • Kalisha Lemmitt-Cherry, Business Operations Associate I
  • Abigail Lindsey, Business Support Specialist II
  • Kelly Myers-McCully, Business Support Specialist I
  • Michael Pavich, Business Operations Associate I
  • Hannah Portwood, Business Support Specialist I
  • Valerie Simpson, Business Operations Associate I
  • Gabe Watson, Business Support Specialist I
  • Brandon Whittleton, Business Support Specialist I
  • McKenna Botts, Student Employee
  • Zayden Haddock, Student Employee
  • John Jackson, Student Employee
  • Jeanna McKenzie, Student Employee
  • Teddi Riddle, Student Employee 
  • Bailey Simpson, Student Employee
  • Abby Washsnicht, Student Employee


Contact Us


Reviewed 2024-06-26

  To Contact Us:



Attach Documents


Staff Directory




MailUM Shared Services 
325 Jesse Hall
Columbia, MO 65211



Phone: 573-884-1234
Phone Support:
8:30a.m. - 12p.m.
12:30p.m. - 4p.m.
Please leave message after hours


MailEmail Training & Support Services
Email AP Shared Services
Email Support:
9a.m. - 4p.m.