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Training and Support Services

In an effort to best meet the training and support needs of our University, we are pleased to announce the creation of Training and Support Services (TSS). This new team will serve the entire UM System. 

We have restructured current resources in order to offer a simpler solution for our customers offering one phone number/email for all finance, procurement, and accounts payable questions. 

Contact Info: 

Phone Support Hours: Email Support Hours
8:30 a.m. to 12:30 p.m., M - F      8:00 a.m. to 4:00 p.m., M - F     
P: 573-884-1234 E:


In addition, TSS will begin to offer training for new and current users! This includes leading the APSS curriculum as well as working with other core offices to develop new training opportunities for our customers. 

Topics include (but not limited to) requisitions, purchase orders, accounts payable, travel & expense, basic accounts receivable, and of course all your training needs! If we cannot provide the answer directly, we will work to connect you with the team who can. 

Trainings Available



Reviewed 2021-04-30

  To Contact Us:



Attach Documents


Staff Directory




MailUM Shared Services 
325 Jesse Hall
Columbia, MO 65211



Phone: 573-884-1234
Phone Support:
8:30a.m. - 12p.m.
12:30p.m. - 4p.m.
Please leave message after hours


MailEmail Training & Support Services
Email AP Shared Services
Email Support:
9a.m. - 4p.m.