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HR Service Center

Need help? Ask us!


Email Us

We're happy to help! Give one of our HR specialists a call or submit a ticket in AskHR describing your issue.



About us

The HR Service Center is dedicated to helping faculty, staff, and retirees get answers to questions about all HR matters.

We're here to make sure you have the information you need about benefits, retirement, and much more.

Office Hours

8:00 a.m. to 4:30 p.m.

Where to find us

Old Alumni Center
1105 Carrie Francke Dr.
Suite 108
Columbia, MO 65211


AskHR is the self-service portal for university faculty and staff to complete common HR actions and submit requests to the HR Service Center.

Whether you're setting up a telework arrangement or asking a question about your insurance coverage, AskHR connects you to the HR resources you need related to benefits, pay, training, workplace support and more.

Log into AskHR


Forms & Guides

Looking for a form or information about insurance, retirement or compensation? Check the Forms & Guides tool. For other HR needs, visit HR Forms.

See Forms & Guides
or HR Forms


Have a question about insurance, retirement, compensation, wellness, or another Human Resources topic? The FAQs tool has answers to some frequently asked questions.

View FAQs


Total Rewards Generalists

In case you want to talk to someone closer to your work home.

Plan Contacts

If you'd rather to go straight to the source, these are the companies that manage your insurance plans:


Where can we help now

The UM System Office of Human Resources has a team of Human Resource specialists dedicated to helping you get the answers you need over a wide range of topics and programs that are common for employees across all UM campuses:

  • Enrolling in benefits
  • Questions about insurance coverage
  • Log-in issues into myHR
  • Updating personal information
  • Current programs, like tuition assistance
  • Performance appraisals
  • Retirement planning

Where we could help later

We may be able to help you and your program serve your customers better. But, getting to that level of content competency requires a few steps first. If you're interested in having us work with you, then you can start the first steps of the process here:

  • Make sure that your topic or program isn't already listed among our current content areas, under "Where we can help now."
  • Request an application from HRSC by emailing


Reviewed 2022-08-18