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Background Check

Sterling is the vendor currently used for background checks. The following links provide information for working with the system.


Training Documents

Policies and Procedures

Security Requests

Manual Process / Minor Documents

FCRA Documents

Sterling Contact Information

For escalation, program changes, forecasting, compliance changes, along with bi-weekly touch bases and onsite/online business reviews, contact:

Jennifer Flanagan
Client Success Partner 
Direct: (617) 610-1816

For Day-to-day inquiries around orders, turnaround times, user set up, password reset etc., contact:

Duran Mondal
Client Success Associate

Reviewed 2023-01-06