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Division-Wide Assessment

About the Assessment

The Division of IT is launched a division-wide assessment in fall 2022 to identify ways to enhance the effectiveness of the structures and service models supporting the shared technology needs of the UM System and MU.

The assessment will help the Division of IT align its expertise and resources with the complex and differing technology requirements of MU and UM’s varied clinical, research, education and administrative missions. The review will help us understand the opportunities and challenges the next CIO will need to address and better prepare us to attract and evaluate excellent candidates. 

Specifically, the assessment will recommend:

  • Approaches to build on current strengths and position the Division of IT to meet MU’s growing needs for technology support to enable strategic priorities, including research and student success.
  • Strategies to enhance capabilities to facilitate adoption of new technologies.
  • Adjustments to the balance of systemwide and campus-operated IT services to enable campuses to meet their individual strategic needs.
  • Improvements to governance processes and accountability structures for IT services to ensure that systemwide and campus-operated services are responsive and efficient and IT risks are appropriately identified and managed.

The assessment will continue into early 2023, and the CIO search will begin upon the conclusion of the IT assessment.

Interim Vice President of Information Technology for the UM System and MU Chief Information Officer Ben Canlas is overseeing the IT assessment in close collaboration with an outside vendor with expertise in IT assessments and executive information technology searches in higher education.

The assessment process includes engaging with leadership, faculty, staff and members of the IT community across the university through individual and group meetings with stakeholders.

We want to hear from you

To share feedback or ask questions, please email us at

Reviewed 2022-11-15