Who do I contact if I have problems processing an ePAF?
See the contact information on the PeopleSoft HR homepage.
What do I do if I encounter an error while processing an ePAF (e.g., suddenly get "kicked out" of the system)?
The recommended practice is to restart the ePAF from the beginning.
Can I process more than one ePAF at a time for the same person?
This is not recommended. You may not receive the correct ePAF result if you try to process more than one ePAF at a time for the same person. The recommendation is to wait until the first ePAF is approved by HR before starting a second ePAF for that employee.
Can I process more than one ePAF at a time for different people?
This is not recommended. You may experience problems if you attempt to process more than one ePAF in more than one window at the same time.
Can the ePAF process insert between two existing PeopleSoft rows or behind a future dated row?
No. The current ePAF process cannot insert rows.