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Training Sessions
- Kiosk Training Presentation
- PeopleSoft Training Presentation
- Hospital Training Presentation
- List of Known Delays (by county)
- Super User and Product Overview Training Session**
- Note: This training session was recorded on December 10, 2012. To access and view the webinar:
- Select the previous link.
- Adjust your preferences for WebEx software, if necessary.
- Enter your first, last name, and email address.
- Click the Register button.
- Note: This training session was recorded on December 10, 2012. To access and view the webinar:
Quick Reference
Criminal Background Check Quick Reference Guide
HireRight Security Requests
If you need to request security for HireRight, complete the form by:
- Saving a copy of the HireRight User Security form to your computer.
- Completing the form and attaching the completed copy to an email.
- Sending the email to: customerservice@hireright.com
IMPORTANT! This method is for requesting new user security or terminating user security. Changes to existing user security should be managed via the HireRight portal.
HireRight Contact Information
HireRight Customer Support
Toll Free: 866.521.6995
Toll Free Fax: 877.797.3441
Email: documentation@hireright.com
Customer & Applicant Support
Sundays 5:00pm Pacific Time – Fridays 9:00pm Pacific Time
Live Help: available from within the account or online form
Email: customerservice@hireright.com
Drug and Health Screening Support
Mondays 6:00am Pacific Time – Fridays 5:00pm Pacific Time
Email: ohscustomerservice@hireright.com
Customer Training Support
Mondays 8:00am Pacific Time – Fridays 5:00pm Pacific Time
Email: customertraining@hireright.com
Reviewed 2019-08-05