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Passwords

Introduction

The University of Missouri strives to protect personal information as well institutional data and the information systems on which such data resides. Phishing and other cybercrime activities, that can lead to loss or exposure of sensitive data as well as identity theft, are a constant threat. The University has implemented Multi-Factor Authentication (MFA) to combat such threats.

Multi-factor authentication (MFA) is an added layer of protection that verifies your identity by using additional devices or applications. The University uses two separate applications for MFA. The information on this page applies to the application that services MFA for myHR, TouchNet and other campus specific applications (Canvas, VPN at MU). All email is using Microsoft’s MFA. You can get more information on the Microsoft Office 365 page.For detailed instructions on each individual tool, please see the appropriate section on the 'How To' page or the Applications and Devices section, below. Do you have questions? Refer to the Secure Authentication Toolkit FAQ page. 

*The University will use this information for legitimate University purposes and as required by law.  The University does not market personal information to outside entities.

For students: Note that your directory information is publicly available under Missouri’s open records law unless you exercise rights under the Family Educational Rights and Privacy Act (FERPA) and University policy to restrict access to your directory information.  You can learn about what is considered directory information and your rights under FERPA and University policy at your Registrar’s website


New User Setup

For users who need to create a new password.

Forgot Password Tool

If you've forgotten your password, reset it here.

Change Password

If you know your password and need to change it, use this tool.

Microsoft 365 Email Multi-factor Authentication Setup

Setup and account settings for email in Microsoft 365.

Password Standards

Length and character requirements for passwords.

Administrator Accounts

Change administrator account passwords and add or change administrator account settings.


Applications and Devices

By registering with Secure Authentication, you're taking an important step to safeguarding your personal information as well as University data!

Multi-factor (MFA) verification requires more than just a password to gain access to University IT systems. This second layer of security enforces an additional authentication method, such as a passcode (sent through voice or text message) for authentication to be granted to our electronic systems. 

To stay secure on the go, you can download the mobile application, desktop application or purchase a Yubikey. The application will serve as another option (other than SMS text or voice) for you to obtain your passcode. 

How to Download the Mobile App:

The following application can be downloaded from your device’s application store:

  • Apple: SecureAuth Authenticate
  • Android: SecureAuth Authenticate
  • Windows: SecureAuth Passcode
  • Blackberry: SecureAuthOTP

To use the app, follow these instructions:

  1. Download and follow prompts on the installer. Note: In order to use some of the authorization features, you must have your notifications enabled for the application on your device.
  2. Click begin setup button. (You must enroll with the URL currently, because we do not have the QR code available).
  3. Enter https://sa.umsystem.edu. Click enroll.
  4. Enter your University username and password. Click submit.
  5. Select your preferred MFA passcode options: voice or SMS/Text
  6. Enter the passcode you received and click submit.
  7. Congratulations!  Your account has been created.

Desktop Applications:

For workstations, you may download a desktop application from www.secureauth.com/support/downloads/client-applications.

  • Mac: SecureAuth Passcode (for OS X)
  • Microsoft Windows: SecureAuth Passcode

Click download and follow the prompts on the installer.

Using the Application:

For instance, when utilizing the Secure Authentication's “forgot password” function, you can retrieve your passcode through the mobile application.

When prompted to choose a delivery method for your passcode, you can select:

  • Send login request to
  • Send passcode to
  • Time-based passcode

Make your selection in your web browser, then sign in to your SecureAuth mobile application on your device to proceed. 

If you have any questions about password management, contact your respective campus’s IT Tech Support team.

Yubikey Device

A Yubikey is a device that works with SecureAuth as another form of identity verification. 

Yubikeys can be purchased from Yubico, Amazon or any other University trusted site. The Yubico (https://www.yubico.com/works-with-yubikey/catalog/secureauth/) site keeps an updated list of which devices are compatible with SecureAuth. 

Setup:

Go to https://password.umsystem.edu/yubikey/to register the device.

Once setup is complete go to https://password.umsystem.edu/managesettings/ to verify it is working. “Yubikey Device” should be listed as a delivery method for your passcode.

If you need additional assistance, please contact your IT Tech Support team.

Reviewed 2020-08-31