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How can I check the status of my prescription order?

Orders are usually processed by Express Scripts and mailed within 48 hours of receipt. Please allow eight days from the day you mail in your prescription. You can check on the status of your order by logging into and selecting “Check Order Status” from the drop-down menu under “Manage Prescriptions.” Or you can call Member Services and use the automated system. If you’re a first-time visitor, take a moment to register. Have your member ID number handy.

[This FAQ provided and written by Express Scripts.]

Reviewed 2016-08-09