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How do I start using the Express Scripts Pharmacy for home delivery?

You can choose one of these easy methods:

  • Call Express Scripts at 877-603-1032, and let them do all the work. For most medications, Express Scripts will be able to contact your doctor and arrange for your first mail-order supply.
  • Ask your doctor for a new prescription for up to a 90-day supply, plus refills for up to one year (if appropriate). Then, have your doctor fax the prescription to the Express Scripts Pharmacy. (Only your doctor can fax your prescriptions.)

For refills remaining on covered medications you take regularly and fill at a retail pharmacy, log into, scroll down the Order Center page to "Transfer your retail prescriptions," and select the medications you'd like to transfer. Express Scripts will do the rest. (If you’re a first-time visitor to the Express Scripts website, please take a moment to register using your member ID number and a recent prescription number.)

[This FAQ provided and written by Express Scripts.]

Reviewed 2015-08-05