Yes, you can request a physical medical/prescription ID card from UnitedHealthcare on myuhc.com or you can call a UHC advocate to request one. Your paperless preferences can remain unchanged when requesting a one-time mailing of your ID card.
Requesting a card through myuhc.com
- Log in using HealthSafe ID® credentials (existing login and password for myuhc.com® or the UnitedHealthcare® app).
- If you do not have a HealthSafe ID®, follow the instructions to register.
- Click “View ID Card”
- Select “Mail ID Card”
- Click on “Mail Card”
Note: The app may not yet have the feature to request a one-time ID card (feature release slated for Q1 2024).
Requesting a card by calling an advocate
Call the university's dedicated customer service advocate team with UnitedHealthcare at (844) 634-1237 to request a physical ID card.